Privacy Protection

Zoya99 Privacy Policy — Your Complete Guide to Data Protection

Your personal information is completely safe at zoya99. We explain clearly what data we collect, why we collect it, and how we keep it secure.

Last Updated: June 2026

How We Protect Your Privacy

The Core Pillars of Data Protection at zoya99 at a Glance

256-bit SSL Encryption

Every transaction and personal detail you share is protected with bank-grade 256-bit SSL encryption. No outside party can access this information.

Secure Data Storage

Your data is stored in accordance with industry-leading security standards. Regular security audits are conducted and unnecessary data is deleted.

Your Data Is Never Sold

Zoya99 never sells your personal data to third parties. Your information is used solely to provide our services and meet legal obligations.

Minimal Data Collection

We only collect information that is genuinely necessary to provide our services. We never ask for data we don't need.

With Your Consent

Your consent is obtained before your data is collected or used. You may withdraw your consent at any time.

Regular Policy Updates

Our Privacy Policy is updated as technology and regulations evolve. You will be notified in advance of any changes.

1Introduction

Zoya99 (zoya99.bio) takes your privacy seriously. This privacy policy explains how Zoya99 collects, uses, stores, and protects your personal information.

By registering or using zoya99, you consent to the processing of your information as described in this Privacy Policy. This policy should be read alongside our Terms & Conditions.

Our Commitment: Protecting your privacy is not just a legal obligation — it is our ethical responsibility. zoya99 will never misuse your data.

2What Information We Collect

Zoya99 collects information in several ways — directly from you and automatically as you use the platform. See below for details.

Directly Provided Information

Data Type When It Is Collected Mandatory?
Full Name At the time of registration Yes
Mobile Number At the time of registration Yes
Date of Birth At the time of registration Yes
Email Address At the time of registration No (Optional)
National ID / Passport During KYC Verification Yes for Withdrawals
Payment Information (Mobile Banking Number) During Deposits/Withdrawals Yes

Automatically Collected Information

  • Device Type, Operating System & Browser Information
  • IP Address & Approximate Location
  • Usage Patterns & Duration on the Platform
  • Betting History & Transaction Records
  • Cookie & Local Storage Data

We never store your full payment card number or mobile banking PIN. Payment details are processed directly on the payment provider's secure servers.

3Purpose of Data Collection

Zoya99 uses your information only for specific, legitimate purposes. Where required, your consent is obtained before any use of your data.

Primary Purpose

  • Account Management: Registration, login & profile management
  • Identity Verification (KYC): Fraud prevention & legal compliance
  • Payment Processing: Processing Deposits & Withdrawals
  • Support Services: Providing fast and accurate resolution to your issues
  • Security: Preventing fraud and unauthorized access

Secondary Purposes (With Your Consent)

  • Sending Personalized Offers & Promotions
  • Analyzing Usage Patterns to Improve the Platform
  • Keeping You Updated on New Features & Services

Good to Know: To opt out of marketing communications, use the "Unsubscribe" option at the bottom of any SMS or email, or contact our support team.

4Data Retention & Security

Zoya99 uses industry-leading technology and practices to keep your data secure. Our servers comply with international security standards.

Technical Security Measures

  • TLS/SSL Encryption: All data transmission is 256-bit encrypted
  • Data Encryption at Rest: Stored Data Is Also Encrypted
  • Firewall & IDS: Detecting and preventing unauthorized access
  • Two-Factor Authentication: An extra layer of security for your account
  • Regular Penetration Testing: Identifying vulnerabilities and resolving them promptly

Administrative Safeguards

  • Only authorized personnel can access your information
  • All staff are trained on privacy and data protection
  • All data access is logged and reviewed on a regular basis

No system is 100% secure. However, Zoya99 will respond swiftly to any security incidents and notify affected users in a timely manner.

5Sharing Information with Third Parties

Zoya99 never sells your personal information. However, in certain circumstances, it may be necessary to share data with trusted third parties.

When We Share Your Information

  • Payment Providers: Mobile Pay, Nagad, Rocket — only the information required to process payments
  • Identity Verification Services: For the KYC process — handled with the strictest confidentiality
  • Legal Obligation: When Required by a Court Order or a Lawful Request from a Government Authority
  • Fraud Prevention: Anonymized Data with Industry Security Partners

Our Commitment: Third parties with whom we share information are held to the same strict privacy standards as we are. This is enforced through contractual agreements.

6Cookie Policy

Zoya99 uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device.

Types of Cookies We Use

  • Essential Cookies: Login sessions, security — the platform cannot function without these
  • Functional Cookies: To remember your preferences and settings
  • Analytics Cookies: Platform usage statistics — fully anonymized

You can disable non-essential cookies through your browser or device settings. Please note that some features may not function as a result.

7Your Rights

You have several important rights over your data at zoya99. To exercise any of these rights, please get in touch with our support team.

Right to Access

You may request to view the information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

In certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

You may request that we stop using your information for specific purposes.

Right to Data Portability

You may request a copy of your data or ask that it be transferred to another service.

Right to Object

You may object to your data being used for marketing or profiling purposes.

We will respond to any rights request within 30 days of receipt. For complex cases, this may take up to 90 days, and you will be informed accordingly.

8Protection of Minors

Zoya99 does not collect information from anyone under the age of 18, and their participation on the platform is strictly prohibited.

Age is verified at the point of registration. If there is any suspicion that a user is underage, the account will be suspended immediately and any data collected will be deleted.

If you are aware of a minor using Zoya99, please contact us immediately.

9Data Retention Period

Zoya99 does not retain your data longer than necessary.

Data Type Retention Period
Core Account Details For the duration of active account + 5 years
Transaction Records 7 Years (Legal Obligation)
KYC Documents 5 years after account closure
Support Contact 3 Years
Log & Analytics Data 13 Months (Anonymized)
Marketing Preferences Until consent is withdrawn

After the designated period, your data is securely deleted or anonymized.

10Policy Changes

Zoya99 may update this privacy policy as technology, legal requirements, or business practices evolve. You will be notified at least 30 days in advance of any significant changes.

You will be notified of any changes through the following:

  • SMS to registered mobile number
  • Pop-up notifications on the app or website
  • By Email (if provided)

Tip: Check this page regularly and note the "Last Updated" date. The most recent update date is always shown at the top of the page.

11Contact

For any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:

  • Email: privacy@zoya99.bio
  • General Support: support@zoya99.bio
  • Support Hours: 24 Hours, 7 Days a Week
  • Language: Support available in both Bengali and English

Privacy-related requests will be responded to within 30 business days. Urgent matters are typically addressed within 24–48 hours.

Your Data Is Safe — Get Started Today

Your privacy is fully protected at Zoya99. Sign up with confidence and enjoy the best Sports Betting experience in Bangladesh.

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