Legal Document

Zoya99 Terms & Conditions — Complete Guide to Using the Platform

Please read these Terms & Conditions carefully before registering on Zoya99. They outline both your rights and your responsibilities in clear, straightforward language.

Last updated: June 2026

Key Highlights at a Glance

A summary of the most important points in the Terms & Conditions

Age Restriction & Eligibility

You must be at least 18 years old to place bets on Zoya99. Accurate information is required at the time of registration and will be verified.

Payment Policy

Deposits and withdrawals are subject to specific limits and processes. Transactions via Mobile Pay, Nagad, and Rocket are typically completed within 15 to 30 minutes.

Bonus Terms & Conditions

Each bonus offer has its own wagering requirements. Please read the terms of the specific offer carefully before claiming any bonus.

Account Security

Each person is allowed one account only. Keeping your account credentials and password confidential is your responsibility.

Prohibited Activities

Fraud, creating multiple accounts, using bots, and any other dishonest activity are strictly prohibited. Violations will result in account closure.

Responsible Gaming

Zoya99 believes in responsible betting. Self-exclusion and limit-setting tools are available at all times.

1Definitions & Introduction

These Terms & Conditions apply to use of the Zoya99 platform (zoya99.bio). References to "Zoya99", "we", and "our" refer to the entity operating Zoya99. "User" and "you" refer to any individual who has registered for or is using this platform.

By registering or using Zoya99, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you do not agree, please refrain from using the platform.

Important: This document is published in both Bengali and English. In the event of any conflict, the English version shall prevail.

2Account Registration

To bet on Zoya99, you need to create an account. Providing accurate and up-to-date information at the time of registration is mandatory.

Information required for registration

  • Full name (as per national ID)
  • Active mobile number
  • Date of birth (verifiable)
  • Valid email address (optional but recommended)

Each person may register only one account. Creating multiple accounts under the same name or from the same device is strictly prohibited.

If you register with false information, Zoya99 reserves the right to close the account and forfeit any deposited funds at any time.

Once registration is complete, Zoya99 may request documents for identity verification (KYC). Certain features may be restricted until verification is done.

3Age Restriction & Eligibility

You must be at least 18 years old to bet or play on Zoya99. Under applicable Bangladesh law, participation in gambling or betting by minors is strictly prohibited.

Zoya99 is committed to protecting minors from gaming. If there is any suspicion that an account holder is underage, the account will be suspended immediately and identity documents will be requested.

Other eligibility requirements

  • You must be a resident of Bangladesh
  • You must not be subject to any legal restrictions
  • You must ensure you are in a sound state of mind and betting of your own free will
  • Accounts are for personal use only — not for commercial purposes

4Deposits & Withdrawals

Deposit Policy

Zoya99 currently supports deposits via Mobile Pay, Nagad, and Rocket. The minimum deposit is ৳200. Funds are typically credited instantly or within a few minutes.

  • Minimum deposit: ৳200
  • Maximum single deposit: ৳50,000
  • Daily maximum deposit: ৳1,00,000

Withdrawal Policy

Withdrawals can only be made to the same payment method used for the deposit. Withdrawal requests are typically processed within 15 to 30 minutes, though some cases may take up to 24 hours.

  • Minimum withdrawal: ৳500
  • Maximum single withdrawal: ৳50,000
  • Daily maximum withdrawal: ৳2,00,000

Please note: Withdrawals may be delayed if KYC verification is incomplete. We recommend completing verification as soon as you register.

5Betting Rules

There are a few key rules you must follow when betting on Zoya99. These rules apply equally to all users, with no exceptions.

Bet Cancellation Policy

  • If a match is cancelled or postponed, the stake for that bet will be refunded
  • If a bet is accepted due to a technical error, Zoya99 reserves the right to void it
  • Bets accepted at incorrect odds may be reviewed and voided

Live Betting

Odds in live betting change in real time. The odds displayed at the time a bet is placed are final — any subsequent changes will not affect existing bets. Zoya99 is not liable for bets that fail to register due to internet connectivity issues.

In the event of a disputed match result, Zoya99 will defer to the decision of the official cricket or football governing body, which shall be considered final.

6Bonuses & Promotions

Zoya99 offers welcome bonuses, deposit bonuses, cashback, and free bet promotions from time to time. Each offer has its own terms, which are detailed on the respective offer page.

General Bonus Terms & Conditions

  • Bonus funds cannot be withdrawn directly — the required wagering must be completed first
  • Wagering requirements are generally 10x to 30x the bonus amount
  • Wagering must generally be completed within 7 to 30 days of claiming a bonus
  • The same offer cannot be claimed more than once
  • Zoya99 reserves the right to modify or cancel any bonus offer

Tip: Before claiming any bonus, carefully read the specific terms of that offer. Winnings earned from a bonus cannot be withdrawn until the wagering requirements have been met.

7Prohibited Activities

The following activities are strictly prohibited on Zoya99. Violations may result in permanent account closure and forfeiture of your balance.

  • Multiple Accounts: No individual may operate more than one account
  • Bonus abuse: Using strategic or dishonest methods to fulfil bonus wagering requirements
  • Automated Betting: Use of bots, scripts, or any automated tools
  • Match Fixing: Attempting to influence the outcome of any match
  • Money Laundering: Using the betting platform for money laundering
  • Account Sharing: Allowing another person to use your account
  • False Information: Submitting false or forged documents during registration or verification

8Account Closure

Zoya99 may suspend or permanently close your account under the following circumstances:

  • If the Terms & Conditions are violated
  • If identity verification has not been completed
  • Upon detection of suspicious transactions or activity
  • At your own request (self-exclusion)
  • For legal or regulatory reasons

You may request account closure at any time. Any valid balance will be returned; however, bonus funds may not be refundable.

Creating a new account after a previous one has been closed is prohibited — this applies strictly in cases of self-exclusion.

9Responsible Gaming

Zoya99 believes betting is a form of entertainment — not a solution to problems. That's why we are deeply committed to responsible gaming.

The following safeguards are in place on our platform:

  • Set daily, weekly, and monthly deposit limits with ease
  • Cooling-off period (1 day to 6 weeks)
  • Permanent or temporary self-exclusion
  • Session Time Limits & Reality Checks
  • Support and advisory services in Bengali

To learn more, visit our Responsible Gaming Visit the page. If you feel that betting is having a negative impact on your life, seek help immediately.

10Privacy

Zoya99 takes the protection of your personal information extremely seriously. We will never sell your personal data to any third party.

Your information is used solely for the following purposes:

  • Account Management & Verification
  • Payment Processing
  • Compliance with legal and regulatory obligations
  • Platform development and improving the user experience

For more information, visit our Privacy Policy Read.

11Limitation of Liability

Zoya99 is not liable for the following:

  • Bets not placed due to internet connectivity or device issues
  • Transaction delays caused by third-party payment providers
  • Service disruptions caused by unexpected technical issues
  • Disclosure of a user's account information due to the user's own negligence

Zoya99 is committed to maintaining a high standard of service, though 100% uptime cannot be guaranteed. Scheduled maintenance may cause temporary service interruptions — advance notice will be provided wherever possible.

12Changes & Updates

Zoya99 reserves the right to update these Terms & Conditions at any time. For significant changes, users will be notified at least 7 days in advance — via email, SMS, or in-app notification.

Continued use of the platform after any changes constitutes acceptance of the updated Terms & Conditions. We recommend visiting this page regularly to stay informed.

Contact: If you have any questions about these Terms, please reach out to our support team — support@zoya99.bio — We'll respond in Bengali.

Agree to the Terms and Join Zoya99

Once you've read the Terms & Conditions, register and enjoy the best Sports Betting experience in Bangladesh.

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